Terms & Conditions mb8my

1. Acceptance of Terms

By accessing or using the mb8my platform — whether through the website, mobile app or any other channel provided — you hereby agree to be bound by the terms and conditions set out in this document, together with the Privacy Policy and any additional guidelines issued from time to time.

If you do not agree with any part of these terms, you are required to stop using the mb8my platform immediately. Acceptance of these terms is an absolute requirement for using any services offered by mb8my.

2. Account Eligibility and Registration

2.1 Age Requirement

The mb8my platform is restricted to individuals aged 21 years and above only. Registration or use of the platform by underage individuals is strictly prohibited. mb8my reserves the right to request identity verification documents at any time to ensure compliance with this age requirement. Users who fail to prove the minimum age specified will have their accounts closed and balances will be subject to review by us.

2.2 One Account Per User

Each individual is only permitted to register and operate one account on the mb8my platform. Holding multiple accounts under the same individual — even using different names, email addresses or phone numbers — is a breach of these terms and may result in all related accounts being closed and balances forfeited.

2.3 Accuracy of Information

Users are responsible for ensuring that all information provided during registration and throughout the period of use is truthful, accurate and up to date. This includes full name, identity card number (MyKad), mobile phone number, email address and payment information. mb8my reserves the right to verify all this information at any stage.

2.4 Restricted Regions

Use of the mb8my platform by individuals residing in regions where online gambling is prohibited is not allowed. Users are fully responsible for ensuring that their use of this platform complies with the local laws applicable in their respective regions.

3. Deposits, Withdrawals and Payments

3.1 Accepted Payment Methods

mb8my accepts a range of payment methods commonly used in Malaysia, including Touch 'n Go eWallet, DuitNow, online banking via FPX, Boost, ShopeePay and cryptocurrency (USDT, BTC and ETH). All transactions are processed in Malaysian Ringgit (RM) or the equivalent cryptocurrency value.

3.2 Deposit and Withdrawal Limits

• Minimum deposit: RM30 per payment method
• Minimum withdrawal: RM100 per request
• Withdrawal processing time: 10 to 45 minutes after the request is approved

3.3 Identity Verification for Withdrawals

mb8my reserves the right to request identity verification documents before approving any withdrawal request. This includes a copy of your MyKad, bank statement or proof of e-wallet account ownership. This verification process is a security measure to protect users from unauthorised transactions.

3.4 Funds Responsibility

Funds held in an mb8my account may only be used for betting purposes on this platform. mb8my is not a financial institution and does not accrue interest on account balances. Users are advised not to keep large sums of money in their platform account for extended periods.

4. Bonuses and Promotions

4.1 Welcome Bonus

mb8my offers a welcome bonus of 200% on the first deposit up to RM300. This bonus is subject to a wagering requirement of 10 times the bonus amount received before the bonus funds and related winnings can be withdrawn.

For example: If you deposit RM100, you will receive a bonus of RM200 bringing your balance to RM300. The wagering requirement to be met is RM200 × 10 = RM2,000. If you deposit RM400, the maximum bonus is RM300, bringing your balance to RM700, and the wagering requirement is RM300 × 10 = RM3,000.

4.2 General Promotion Terms

• Each promotion has a set validity period and cannot be extended
• Bonuses cannot be transferred between accounts or converted directly into cash
• mb8my reserves the right to cancel any bonus if a user is found to have breached the promotion terms
• Only one account per individual is eligible for any bonus or promotion
• mb8my reserves the right to modify, suspend or end any promotion without prior notice

4.3 VIP Programme

Loyal mb8my users can enjoy the benefits of a VIP programme consisting of four tiers:

• Bronze — weekly cashback of up to 0.3%
• Silver — weekly cashback of up to 0.6%
• Gold — weekly cashback of up to 0.9%
• Platinum — weekly cashback of up to 1.2%

VIP tier upgrades depend on the user's activity and loyalty on the platform. mb8my reserves the right to assess and adjust VIP tier eligibility based on guidelines set from time to time.

5. Betting and Game Rules

All games and betting on the mb8my platform are conducted using a random number generator (RNG) that has received independent certification to ensure fairness. The results of all games are final and cannot be disputed once confirmed by the system.

5.1 Technical Failures

In the event of a technical disruption, disconnection or system fault during a game session, mb8my reserves the right to void or refund the related bet at our discretion. Results recorded by the mb8my server are the final reference in all dispute cases.

5.2 Sports Betting and Payout Limits

For sports betting including sportsbook, mix parlay, tennis betting and esports, the odds displayed at the time the bet is accepted are the odds that apply. mb8my reserves the right to set maximum payout limits for each type of bet, and these limits may vary by event and sports category.

6. Prohibited Activities

mb8my users are strictly prohibited from engaging in the following activities:

• Registering more than one account or sharing an account with another individual
• Providing false information or impersonating another person during registration or verification
• Using automated software, bots or any tool designed to gain an unfair advantage in games
• Attempting money laundering through deposit and withdrawal activities on the platform
• Abusing bonuses by creating multiple accounts or using deceptive methods to claim promotions repeatedly
• Transferring funds between different user accounts for purposes other than legitimate betting
• Carrying out any activity that could compromise the integrity and security of the mb8my platform
• Using another person's credit card, bank account or e-wallet without valid authorisation

7. Data Protection and Privacy

mb8my is committed to protecting users' personal data in line with industry best practices and international licensing requirements. Personal information collected is used only for account management, identity verification, payment processing and service communications.

User information will not be sold, transferred or shared with unrelated third parties without the user's explicit consent, except where required by law or the relevant licensing body. For more information on how we handle your data, please refer to our Privacy Policy.

8. Limitation of Liability

mb8my provides the platform on an "as is" basis and makes no express or implied warranties regarding its continuous availability, accuracy of content or suitability for any particular purpose. The platform may experience technical disruptions beyond our control.

Under no circumstances will mb8my be liable for any indirect, incidental or consequential losses arising from the use of or inability to use the platform, including loss of betting funds resulting from legitimate game outcomes.

9. Account Closure and Suspension

9.1 Closure by User

Users may close their mb8my account at any time by contacting the customer support team via live chat or email. Prior to closure, any eligible balance will be processed for withdrawal subject to the relevant wagering requirements and verification.

9.2 Suspension by mb8my

mb8my reserves the right to suspend or close a user's account without prior notice if:

• The user is found to have breached any provision of these terms and conditions
• There is suspicious or fraudulent activity involving the account
• The user fails to provide requested verification documents within the stipulated period
• There are instructions from the relevant authorities or licensing body

9.3 Voluntary Self-Exclusion

Users who feel they need a break from gambling activity may contact mb8my customer support to enforce a self-exclusion period. mb8my supports responsible gambling and will honour any self-exclusion request promptly.

10. Amendments to Terms

mb8my reserves the right to amend, add to or remove any part of these terms and conditions at any time without prior notice. Changes will take effect immediately upon being posted on the platform, unless stated otherwise. Users are advised to review these terms from time to time.

Continued use of the mb8my platform after any amendment to the terms is considered full acceptance of those changes. If you do not agree with the amendments made, you should stop using the platform and close your account.

The latest version of these terms and conditions is always available on the official mb8my website. For any enquiries relating to these terms, please contact our customer service team, which operates 24/7 in Malay and English.